Request a refund

We do not give change-of-mind refunds, but there are cases where a refund is due anyway — you are inside a withdrawal window your country grants, you were charged twice, a payment went through without unlocking anything, or the report is not what the pricing page described.

Tell us what happened below and we will look at it. Read the refund policy first if you want to know where your case sits.

Your quiz link

Paste the link to your quiz. There are no accounts, so it is the only way we can find your purchase — a full URL or just the code at the end both work.